Appliance Repair FAQ | ART Appliance Repair Technicians Tampa Bay

Question 1

How do I schedule an appliance repair appointment?

Accepted Answer

You can book using the button below or call us directly at (727) 233-3772. We offer same-day and next-day availability across Pasco, Hernando, Hillsborough, and Pinellas counties.

Question 2

What areas do you serve?

Accepted Answer

We serve Pasco, Hernando, Hillsborough, and Pinellas counties in the Tampa Bay area, including Tampa, St. Petersburg, Clearwater, Spring Hill, Wesley Chapel, New Port Richey, Land O' Lakes, Hudson, Palm Harbor, Dunedin, Brooksville, Tarpon Springs, Lutz, Odessa, and Dade City.

Question 3

What are your hours of operation?

Accepted Answer

We are available Monday through Friday from 7:00 AM to 7:00 PM, and Saturday from 10:00 AM to 4:00 PM. We are closed on Sundays.

Question 4

Do you offer same-day appliance repair?

Accepted Answer

Yes! We offer same-day and next-day appointments based on availability. Call us at (727) 233-3772 or use the button below and we will do our best to get a technician to you as quickly as possible.

Question 5

How long does a typical appliance repair take?

Accepted Answer

Most repairs are completed in a single visit lasting 1 to 2 hours. Complex repairs requiring special-order parts may require a follow-up visit. We always communicate the timeline upfront so you know what to expect.

Question 6

How much does appliance repair cost?

Accepted Answer

Repair costs vary depending on the appliance type, the issue, and parts required. We charge a $95 diagnostic fee to assess the problem — and that fee is applied toward the cost of the repair if you choose to proceed. You will always receive a clear estimate before any work begins.

Question 7

What is a diagnostic fee and why do you charge it?

Accepted Answer

A diagnostic fee covers the technician's time to travel to your home, identify the problem, and provide an accurate repair estimate. Our $95 diagnostic fee is credited toward your repair, so you only pay the difference if you move forward.

Question 8

Do you offer any discounts?

Accepted Answer

Yes — we offer a 10% military discount for active duty and veteran service members. Thank you for your service.

Question 9

Is it worth repairing my appliance or should I replace it?

Accepted Answer

A good rule of thumb is the 50% rule: if the repair cost is less than 50% of the cost of a new appliance and the unit is less than halfway through its expected lifespan, repair is usually the better value. Our technician will give you an honest assessment so you can make the best decision for your home and budget.

Question 10

What appliances do you repair?

Accepted Answer

We repair refrigerators, washers, dryers, dishwashers, ovens and ranges, microwaves, freezers, and garbage disposals. We service most major household appliances.

Question 11

What appliance brands do you service?

Accepted Answer

We service all major brands including Whirlpool, Samsung, LG, GE, Maytag, Kenmore, Bosch, KitchenAid, Frigidaire, Electrolux, and more. If you don't see your brand listed, give us a call — chances are we can help.

Question 12

Do you repair both top-load and front-load washers?

Accepted Answer

Yes, we repair both top-load and front-load washers, as well as all dryer types including electric and gas models.

Question 13

Can you repair a refrigerator that is not cooling?

Accepted Answer

Absolutely. A refrigerator not cooling is one of the most common issues we diagnose. Common causes include a faulty compressor, dirty condenser coils, a failed thermostat, or a refrigerant issue. Our technician will diagnose the exact cause and provide a repair estimate.

Question 14

Do you warranty your repairs?

Accepted Answer

Yes. We stand behind our work. All repairs performed by ART - Appliance Repair Technicians are backed by a workmanship warranty. Parts warranties vary by manufacturer. Ask your technician for details specific to your repair.

Question 15

Are your technicians licensed and insured?

Accepted Answer

Yes. Our technicians are fully licensed and insured. With over 20 years of experience, Will Gonzalez and the ART team bring professional-grade expertise to every service call.

Question 16

Do you use OEM (original equipment manufacturer) parts?

Accepted Answer

We use OEM parts whenever possible to ensure the best fit and longevity for your appliance. In some cases, high-quality aftermarket parts may be used — your technician will always let you know what parts are being used and why.

Question 17

Why is my washer not spinning?

Accepted Answer

A washer that won't spin is often caused by an unbalanced load, a worn drive belt, a faulty lid switch (top-load), a broken door latch (front-load), or a failed motor coupling. Our technician can diagnose and fix the issue in most cases on the first visit.

Question 18

Why is my dryer not heating?

Accepted Answer

A dryer that runs but produces no heat is commonly caused by a blown thermal fuse, a faulty heating element, a tripped circuit breaker, or a clogged vent. Clogged dryer vents are also a fire hazard — we recommend having your vent cleaned regularly.

Question 19

Why is my dishwasher not draining?

Accepted Answer

Dishwasher drainage issues are usually caused by a clogged filter, a blocked drain hose, a faulty drain pump, or a problem with the garbage disposal connection. Our technician will identify the cause and get your dishwasher draining properly again.

Question 20

Why is my refrigerator making a loud noise?

Accepted Answer

Unusual refrigerator noises can come from a failing evaporator fan motor, a worn condenser fan motor, a faulty compressor, or ice buildup in the freezer. Some noise is normal, but loud or unusual sounds typically indicate a part that needs attention.

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